CUSTOMER SERVICE

HOW TO SHOP 



1. Click on "Shopping Cart"

Or click here > http://www.littleilsya.blogspot.com/p/shopping-cart.html

2. Log in / Sign up.

3. Browse products by category.

4. To make purchase, click on "Add to Bag".
5. Click on 'Shopping Cart'. Log in or sign up.


6. Pick you item and click 'Add to Bag' if you want to purchase


7. Click  'Continue Shopping if you want to add more item.
Or click 'Checkout' if you want to proceed with the payment.


8. Enter the required details needed. And click 'Continue'


9. Choose your preferred payment method.


10. Proceed to the next step. Click 'Continue' and your order has been placed! You're done!




SHIPPING AND HANDLING FEES




We strive to pack and ship all orders within 24 hours after payment is received. Orders made on Saturday and Sunday will only be shipped on Monday. We provide a flat shipping rate of RM 7.00 within Malaysia, including Sabah and Sarawak. We do not deliver item using Pos Ekspress as Pos Malaysia is very strict about Pos Ekspress being used for documents only.


All international orders are shipped using either Standard Registered Parcel or PosLaju. Standard Registered Parcel is a postal service that will take 2-3 weeks and will require signature upon delivery. Poslaju is Malaysia's Express Mail Service that will take 3-5 days to deliver, signature will also be required. All orders are charged a flat shipping rate as follows:




Standard Registered Parcel
PosLaju (Express Delivery)
Singapore
35 MYR
(15 SGD)

65 MYR
(28 SGD)
Indonesia
35 MYR
(100 600 IDR)
75 MYR
(216 000 IDR)

Australia
40 MYR
(15 AUD)
85 MYR
(28 AUD)

Brunei
40 MYR
(17 BND)
65 MYR
(28 BND)

United Kingdom
40 MYR
(10 £)
110 MYR
(23 £)

United States
40 MYR
(13 USD)
110 MYR
(35 USD)

Rest of the World
60 MYR
(20 USD)
165 MYR
(53 USD)




PAYMENT METHOD